How to Choose the Right Access Control System for Your Property
A practical guide for property owners and managers who want a system that simply works—today and years from now.
Choosing the right access control system is one of the most important decisions you’ll make for your property. It shapes how secure your building feels, how smoothly your team operates, and how satisfied your residents are day to day. And with so many smart locks and access control brands claiming to be “the best,” it’s easy to get lost comparing features or price alone.
But the truth is: features change, prices change, and buildings change.
What truly matters long-term is the partner behind the product—and how well their system will support your property through every season of growth, turnover, and unexpected challenges.
Here are the factors that matter most.
1. Real Support From Real People
When something goes wrong with access control, it rarely happens at a convenient moment. Move-ins, resident lockouts, turnovers—these situations need quick answers, not a ticket number or a chatbot reply.
This is where many brands fall short. They outsource support, flood customers into long queues, or rely on automated responses that don’t solve the actual issue.
LocklyPRO takes a hands-on approach. When you call, you reach an in-house, US-based support team trained directly on our hardware, firmware, and LocklyOS platform. These are people who understand what you’re dealing with—because they work with it every day.
And you’re not alone in the field either. Our nationwide certified channel partners go through formal LocklyPRO training so they can install, diagnose, and support your system with confidence. It means your property gets service from people who genuinely know what they’re doing.
Support shouldn’t be a gamble. With LocklyPRO, it never is.
2. A Company You Can Trust to Be Here Tomorrow
Smart access control is no longer a “nice to have.” It’s an operational backbone. So the last thing any property owner wants is to invest in a system backed by a company that may not be around long enough to support it.
The industry is full of startups with big promises and flashy features. But many fade, get acquired, pivot, or stop updating older products—leaving properties stuck with unsupported hardware.
LocklyPRO is different. We’re backed by decades of experience in both software and electromechanical engineering. We build for the long term, and we stand behind what we ship. When you choose LocklyPRO, you’re choosing a partner you can count on five, ten, fifteen years down the line—not just during installation week.
3. Continuous Improvements—Not Just New Gadgets
A lot of access control companies innovate only when releasing their next product. That might be fine for new buyers, but it leaves existing customers—and their residents—stuck with outdated features.
LocklyPRO believes innovation should benefit everyone, not just the newest customers.
That’s why we continually roll out firmware updates, platform enhancements, and new features to devices that are already installed in the field. Your product doesn’t get left behind—it gets better over time.
These updates improve:
Daily convenience for property managers
Efficiency for maintenance teams and channel partners
Most importantly, the resident experience
A faster fingerprint match, more reliable mobile access, a smoother TapCom video call—these changes seem small, but they add up to residents feeling like their building is modern, secure, and thoughtfully managed.
Technology evolves quickly. Your access control should evolve with it.
4. Installation That Makes Life Easier, Not Harder
A fancy feature set is pointless if installing or scaling the system becomes a headache. Property teams need a solution that deploys smoothly across dozens—or hundreds—of units without disrupting operations.
LocklyPRO is built with that reality in mind.
Our channel partners use Installation Mode to get doors online quickly, configure them consistently, and provision credentials in bulk. It takes the chaos out of large projects and keeps turnovers on schedule.
Once everything is installed, LocklyOS brings your entire property—or multiple properties—into a single, centralized dashboard. That means less manual work, fewer mistakes, and faster response times.
When your access control system is easy to install and easy to manage, your entire operation feels lighter.
5. The Bigger Picture: A System That Supports Your Whole Community
At the end of the day, access control isn’t just about locks and credentials. It’s about how people feel when they live, work, or visit your property.
A great system reduces friction.
It makes residents feel secure.
It minimizes key headaches for your team.
It protects your assets.
And it meets the growing expectations of a new generation of renters.
LocklyPRO’s combination of innovation, real support, long-term stability, and resident-focused updates helps create a smarter, more reliable building ecosystem. It’s not just buying a product—it’s choosing a better way to operate your property.
Final Thought
Your access control system influences every part of your property’s daily rhythm. Choosing the right brand means choosing support you can count on, technology that grows with you, and an experience that makes residents feel cared for.
With LocklyPRO, you’re not just modernizing your access control. You’re building trust, efficiency, and peace of mind into every door.